|Programme IntroductionMany individuals are promoted to management positions based on their technical performance, but they may have little or no people management experience. In this situation the initial experience of people management can be highly stressful because the skills required for performance getting things done through others are very different from doing things yourself. The Professional Certificate in People Management in International Financial Services equips managers to better understand human behaviour, improve peoplemanagement skills and communication. It also develops an understanding of organisational culture, building and leading effective teams, coaching and motivating others, managing performance and managing change.
Who should Attend?This qualification is aimed at those in team leadership or people-management roles in International Financial Services, or those aspiring to such roles.
Delivery (online lectures) includes a series of twelve 35 45 minute webinars for both modules Team Leadership and Leading for Strategic Advantage.
Candidates will develop their understanding of the pre-assigned reading material through the webinars, exercises and case studies. The webinars are conducted by the programme leader, supported by subject matter experts and/or guest speakers who will be experienced practitioners in International Financial Services and are available 24 hours a day, 7 days a week from home or work.
The webinars are recorded and are available online for candidates to replay at their convenience. To avail of webinars each candidate must have PC and web access.
Learning SupportsWhen your registration has been processed you will have access to the following learning supports for each module:
Specifically written comprehensive and user-friendly study manual
Access to the online Student Centre (using your password which will be sent to you following registration), including:
>> Online study guide
>> Individual examination schedule
>> Past exam papers
>> Secure access to your examination results
Tutor contact through an email helpline
Programme Leader Dr. John McMackinDr. John McMackin is the founder and Managing Director since 1998 of HRS Consulting Ltd. As well as coaching and strategic HR consultancy, HRS works with clients and partners in management education and development, with a particular focus on financial services. John previously enjoyed a successful banking career in London, New York and Dublin and lectured in HRM at DCU Business School, where he was also founding Director of Executive Education. He continues to lecture on executive and postgraduate programmes at DCU Business School and has been a regular contributor to the Banker magazine on management topics. He holds an MBA from Columbia University, New York, a Ph.D. from the University of Oregonand his research has been published in major academic journals on HRM, psychology and economics.