Outlook

MS Office 2010 - Outlook

Network: 
ICOS Skillnet
Duration 1-day session (9.30 - 16.30)
Number of Places 12
Course Fee Advised on application
Enrolment and Start Dates Comment Course is due to run on 24th, 25th and 26th April 2013 - enrolment any time before then.
Course Content Summary Content
Outlook E-mail:
• Using Microsoft Outlook
• Finding your e-mail address
• Connecting, checking for and receiving mail
• Creating messages in Microsoft Outlook
• Revising messages
• Sending messages & queued messages
• Attaching files to messages
• Using folders & filtering incoming messages into folders
• Managing disk space by compacting messages

Outlook Calendar:
How to make full use of your Outlook Calendar

Entry Requirements Places are limited and allocated on first-come first served basis. Free places are available for those who are unemployed (Please enquire about eligibility criteria).
Further Enquiries ICOS Skillnet
Tel: 01 613 1348
E-mail: icosskillnet@icos.ie
Eligibility A hands on programme covering all that is needed to begin taking advantage of MS Outlook The course assumes a basic knowledge of computers and use of a mouse and a keyboard. It is essentially a starting point (or at least a structured introduction) for non-technical and inexperienced computer users.
Download Application Form http://www.icos.ie/skillnet/book-a-course/
Trainer Professional Training Solutions Ltd.
Location of Course Cork City
Available to Job Seekers: 
Yes
Certified: 
No

Personal Productivity using MS Outlook 2007/2010

Network: 
Biznetcork Skillnet
Duration One Day, 9.30am - 5.00pm.
Number of Places 8
Course Fee Chamber Member Rate: €130.00
Chamber Non-Member Rate: €185.00
Subjects Taught This course is based on the 2007/2010 version of Outlook.

Time Management Principles
- Overview of Time Management Principles
- Best Practice – Workload Management
- How these can be applied using MS Outlook as the tool

Review of Mail Basics
- Changing View Preferences
- Reading Mail
- Sending Mail Messages
- Send Delivery Options
- Attaching and Sending Files
- Receiving Messages
- Replying & Forwarding Messages
- Receiving and Saving Attachments
- Printing Messages
- Selecting Multiple Messages
- Deleting E-mail
- Removing Attachments

Mail Management
- Working with Folders
- Prioritising Mail
- The Organizer Pane
- Colour Coding Messages
- Categorising Messages
- Flagging Messages for Follow-up
- Working with views
- Creating Custom Views
- Creating Search Folders
- Creating Rules to act on Incoming Mail
- Mailbox Full? - Create a .pst file

Other Mail Functionality
- Using the Out of Office Assistant
- Troubleshoot Mail – Resend / Recall Mail
- Create a Calendar Entry / Task from Mail

Working with your Address Book
- Adding / Editing / Deleting Contacts
- Add Sender to Address Book
- Creating Groups
- Printing Contacts
- Categorising Contacts and Groups

Calendar
- Using the Calendar
- Editing / Deleting Appointments
- Recurring Appointments
- Calendar Options
- Printing the Calendar
- Scheduling Meetings with others
- Delivery Options for Meeting Invitations
- Respond to Meeting Invitations
- Cancel / Re-Schedule Meetings

Tasks and Notes
- Creating Personal Tasks / To-Do’s
- Prioritising Tasks
- Assign Tasks to Others / Groups To-Do’s
- Responding to Task Requests
- Marking Tasks Complete
- Categorising Tasks
- Adding Notes

Bringing it all together
Learn how to best use Outlook to give you a total time management solution that integrates communications, tasks, activities, and planning.

Enrolment and Start Dates Comment Start Date: 20th May, 2013
Course Content This course is designed to enable participants manage their time and workload effectively using MS Outlook as the tool. Reference is made throughout the course to "Time Management Best Practice", but the focus is on putting these principles into practice. The process, when implemented, will enable you to have an empty inbox at the end of each working day and an effective way of prioritising and managing workload.
Entry Requirements There are limited free places available on all of our courses for jobseekers.
Further Enquiries Aoife Dunne
Training Administrator
t: 021 453 0141
e: aoife@corkchamber.ie
Eligibility Anyone using MS Outlook who would like an effective means to reduce mind clutter and have an easy to apply method of managing and prioritising work and overcoming e-mail deluge.
Learning Outcomes At the end of the programme all users will have an empty Inbox and will be able to use a process (the 4 D’s) in order to maintain this. They will also have an effective method of managing and prioritising workload. Participants will:
- Be aware of Time Management theory (Best Practice)
- Be familiar with MS Outlook Shortcut Keys
- Be able to use timesaving everyday functionality in MS Outlook.
- Have customised Outlook to make it work more effectively as a time management tool.
- Know how to create tasks in order to prioritise and manage workload
- Know how to create tasks directly from email as an effective method of deferring less urgent work.
- Have the ability to use the calendar and tasks to manage working days realistically
- Able to collaborate with other users through meeting invitations, sharing calendars etc.
Trainer E-Bridge
Location of Course Regus offices, Building 1000 (2nd Floor), City Gate, Mahon, Cork
Available to Job Seekers: 
Yes
Certified: 
No
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