Supervision

Supervisory Management

Network: 
Travel Professionals Skillnet
Duration 3 full days
Number of Places 7
Course Fee tbc
FETAC Code L32199: Supervisory Management
Enrolment and Start Dates Comment 3 day Course on dates in 3013
Course Content Supervisory Management
Further Enquiries info@itaa.ie
Tel: 01 417 9696
Learning Outcomes • Manage a range of learner types and personalities.
• Design, deliver and evaluate a training programme effectively.
• Develop and implement appropriate assessment methods
• Assess their ‘comfort zone’ when delivering training and the impact it has on learners.
Trainer Michael Cox
Course Web Page: 
http://www.itaa.ie/supervisory-management-course/
Available to Job Seekers: 
Yes
Certified: 
Yes

Supervisory Management

Network: 
CCMA Ireland Skillnet
FETAC Code L32199: Supervisory Management
Course Content Programme Overview
The programme is designed to develop learners’ understanding of supervisory / team leader roles so as to better perform their supervisory function and goals.

Participants will develop a range of supervisory and management skills that will enable them to deal with a variety of people and systems issues and execute their leadership role in an effective and successful manner.

Who is this Course For?
Those who already hold a team leader or supervisory positions plus individuals who have the potential for promotion to supervisory type roles in the future.

Learner Support:
Our Tutors & Training Staff are available to support learner via telephone and / or email throughout the duration of the course programme.

Further Enquiries e: training@ccma.ie
t: 01 291 1960
Learning Outcomes Learners who successfully complete this module will:
• Gain awareness of the role and practice of supervisor / team leader
• Develop knowledge of the key principle and application of communications
• Develop skills in performing the role and applying key elements of employment legislation
• Develop techniques for undertaking operational work planning and control
• Be able to build appropriate plans and schedules for work activities with timescales and measurement criteria
• Develop effective team working and leadership skills for managing people
• Be able to address poor performance issues and achieve satisfactory performance outcomes
• Develop good personal and time management techniques and effective management of meetings
• Be capable of practicing delegation skills in the management of workloads
Methods of Assessment Learner Evaluation Forms
Tutor Report Forms
Case study work based on action learning principles to cover activities that demonstrate interpersonal interaction skills related to:
• Team working
• Leadership and delegation
• Performance management
• The ability to plan and control others’ workloads and self management
Course Web Page: 
http://ccma.ie/page.php?s=training&id=252
Available to Job Seekers: 
Yes
Certified: 
Yes

Supervisory Management

Network: 
South East Micro Skillnet
Duration 5 Days
Number of Places 10
Course Fee €375 is the funded cost
FETAC Code L32199: Supervisory Management
Financial Support Skillnet funded course
Course Content Supervisory Management, Operational Planning, Team Leadership, Organisational Skills.
Entry Requirements None
Further Enquiries South East Micro Skillnet
Tel: 052 613 3898
Mob: 086 817 0791
Email: info@se-microskillnet.ie
Eligibility Participants cannot be in receipt of other funding
Location of Course Kilkenny City
Available to Job Seekers: 
Yes
Certified: 
Yes

Supervisory Management

Network: 
Business Excellence Skillnet
Duration 3 Days. Time: 9.30am – 5.00pm.
Number of Places 12
Course Fee €505.00 per member / €595.00 non member
Subjects Taught • Role of the Manager
• Developing Leadership Skills
• Stages of the Leadership Journey
• Authentic Leadership

Understanding Behaviour
• Behaviour types
• Rights & Responsibilities
• What is Assertive Behaviour?
• How to become assertive

Communication
• Simple model of communication
• 6-stage model of communication
• Active listening
• Steps for Assertive Communication
• Assertiveness Skills & Techniques

Motivation
• What is motivation?
• Motivating others
• Motivation and management style
• Steps for keeping yourself motivated

Teamworking
• What is a team?
• Stages of Team Development
• Management style for team stages

Time Management
• The myth of Time Management
• Efficiency or Effectiveness
• Setting priorities

Day 2
Planning
• The 7 stages of Planning
• Elements of a Plan
• SMART Objectives
• Mind Mapping

Coaching
• Coaching in the workplace
• Understanding when coaching can be used
• Essential Coaching Skills
• The Adult Learning Cycle
• Coaching Structures
• Coaching Teams

Delegation
• Analyse the task
• Analyse the person
• Agree a monitoring system
• Set the climate for delegation
• Review Progress

Upward Assertion Managing Conflict
• Sources of Conflict
• Steps to managing conflict
• Managing conflict assertively
• Conflict Management Styles

Enrolment and Start Dates Comment 14th, 22nd & 30th May 2013.
Course Content Role & Responsibilities
Communication to Influence
Leadership & Motivation
Team Management
Delegation
Managing Conflict
Understanding Legislation
Coaching / Mentoring
Performance Management
Further Enquiries t: 061 423 622
e: kate@icbe.ie
e: info@icbe.ie
Learning Outcomes At Course Completion:
Candidates understand how to have a positive impact on the team through developing Supervisory Management skills. Candidates understand how planning is a key component of success. Candidates understand people management and conflict resolution.
Trainer Cork
Location of Course Cork
Course Web Page: 
http://icbe.ie/index.php/events/event/supervisory-management-fetac-level-6-optional/
Available to Job Seekers: 
Yes
Certified: 
No
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