Dublin City Centre

Professional Certificate in People Manaegement

Trainer Institute of Bankers School of Professional Finance
Learning Outcomes On completion of this programme candidates will be able to:
• Understand the role, responsibilities and importance of the people manager in International Financial Services and discuss the ideal characteristics of a successful people manager;
• Lead sustainable, high performance in a Financial Services business by providing positive relationships with stakeholders including customers, staff, colleagues and external suppliers;
• Outline the people manager’s role in developing and implementing HR strategy including planning, recruitment, managing underperformance and absence management;
• Discuss the role of a people manager as a coach in employee development and career management, including constructive feedback and the use of incentives to continuously improve performance;
• Design a plan to lead the implementation of changes required to maintain competitiveness in a rapidly changing environment; and
• Discuss the impact of culture and managing multicultural teams on the organisation.
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Entry Requirements What are the Entry Requirements?
Having experience in People Management will assist candidates relate what they are learning to their job, but is not a requirement for enrolling in the Professional Certificate in People Management in International Financial Services.
Course Content Programme IntroductionMany individuals are promoted to management positions based on their technical performance, but they may have little or no people management experience. In this situation the initial experience of people management can be highly stressful because the skills required for performance – getting things done through others – are very different from doing things yourself. The Professional Certificate in People Management in International Financial Services equips managers to better understand human behaviour, improve peoplemanagement skills and communication. It also develops an understanding of organisational culture, building and leading effective teams, coaching and motivating others, managing performance and managing change.

Who should Attend?This qualification is aimed at those in team leadership or people-management roles in International Financial Services, or those aspiring to such roles.

Programme Structure
Delivery (online lectures) includes a series of twelve 35 – 45 minute webinars for both modules ‘Team Leadership’ and ‘Leading for Strategic Advantage’.

Candidates will develop their understanding of the pre-assigned reading material through the webinars, exercises and case studies. The webinars are conducted by the programme leader, supported by subject matter experts and/or guest speakers who will be experienced practitioners in International Financial Services and are available 24 hours a day, 7 days a week from home or work.

The webinars are recorded and are available online for candidates to replay at their convenience. To avail of webinars each candidate must have PC and web access.

Learning SupportsWhen your registration has been processed you will have access to the following learning supports for each module:
• Specifically written comprehensive and user-friendly study manual
• Access to the online Student Centre (using your password which will be sent to you following registration), including:
>> Online study guide
>> Individual examination schedule
>> Webinars
>> Past exam papers
>> Secure access to your examination results
• Tutor contact through an email helpline

Programme Leader – Dr. John McMackinDr. John McMackin is the founder and Managing Director since 1998 of HRS Consulting Ltd. As well as coaching and strategic HR consultancy, HRS works with clients and partners in management education and development, with a particular focus on financial services. John previously enjoyed a successful banking career in London, New York and Dublin and lectured in HRM at DCU Business School, where he was also founding Director of Executive Education. He continues to lecture on executive and postgraduate programmes at DCU Business School and has been a regular contributor to the Banker magazine on management topics. He holds an MBA from Columbia University, New York, a Ph.D. from the University of Oregonand his research has been published in major academic journals on HRM, psychology and economics.

Enrolment and Start Dates Comment Autumn 2013
Duration 1 Semester - Online Part-time
Course Fee €820 for Non Network Members
€575 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Aircraft Lease Accounting

Location of Course Dublin
Clarion Hotel
Trainer Alan Jenkins, Managing Director, Equavia Limited
Download Application Form http://icbe.ie/index.php/icbe-innovation-leansigma-skillnet-signup/
Further Enquiries Caoimhe O'Donnell
Network Manager
e: caoimhe@icbe.ie
e: kate@icbe.ie
Course Content Aircraft Lease Accounting Outline
9.00am – 9.45am Introduction
- Brief introduction to course leader
- Brief discussion on aircraft leasing industry ; key issues / risks today
- Brief discussion on consequent critical accounting topics / issues today and highlight which aspects we will cover

9.45am – 11.30am Fixed Asset Accounting (i.e. aircraft for this industry)
- Acquisition accounting (fair value, business combination)
- Lease accounting (operating versus finance leases)
- Discussions around depreciation profiles, useful economic lives, residual values
- Discussions on aircraft appraisals (diversity, application, pros and cons)
- Other issues to consider (maintenance accounting policy and how that interfaces with assets values)
- Diversity of treatment (overview and discussion of asset accounting by public and other lessors)

11.30 - 11.45 Coffee break

11.45 – 1.30pm Impairment
- Brief overview of IFRS impairment provisions
- General approach to impairment by lessors (frequency of testing, initial assessment (Step 1), detailed cash flow testing (Step 2 if necessary))
- Discussion on most significant issues and their implications (e.g. market / aircraft / transaction related issues, use and application of appraisals, estimating cash flows, discount rates, maintenance cash flows)
- Brief discussion on IFRS v US GAAP and the implications
- Overview and discussion of recent impairments in the sector

1.30 – 2.30pm Lunch

2.30 – 4.00pm Maintenance Accounting
- Background to maintenance reserves (what are they, why we need them, touch on dynamics of negotiation, pricing, credit related, economic benefit)
- Genesis of maintenance accounting (e.g. airline guide, different potential accounting treatments, US GAAP v IFRS, application in the current market across the lessor community)
- Issues when considering maintenance accounting policies (pros and cons, revenue recognition, income statement comparison, overall asset / balance sheet values (link with asset accounting and impairment), tracking asset or lease lives, anomalies (e.g. income bump on default), lessor contributions)
- Overview and discussion of treatment within the sector

4.00 - 4.15pm Coffee

4.15 - 5.00pm Proposed Lease Accounting changes
- Summary of why potential changes arose and the current status and timing of the project
- Broad based discussion around the likely lessor accounting implications (income statement and balance sheet implications, transition accounting, impairment implications, financial assets etc)

5.00 - 5.30pm Q&A / Wrap-up

Other potential topics that may be of interest
- Running a successful aircraft leasing Finance department
- Improving how Finance support the Board / Audit Committee / Business (frequency, consistency, charters, information preparation and timing, improving management packs and other key information, metric reporting and assessment)
- The internal control environment (rolling out, improving, documenting, adhering to a right-sized control environment and the benefits thereof)
- Key metric analysis (consideration of pricing, financial and operational metrics, the understanding, assessment and reporting of same (pros / cons)
- Peer group reviews

Enrolment and Start Dates Comment Dublin: 2nd September 2013
Duration 1 Day, 9.00am - 5.30pm.
Number of Places 12
Course Fee €420.00
Available to Job Seekers: 
Yes
Certified: 
No

Understanding Start Up & Small Businesses Better

Location of Course Nationwide
Methods of Assessment Business Plan Project (75%)
Presentation (25%)

Project
Produce a Business Plan (in a group or individually), for a new business idea that will be developed during the programme.

Presentation
Learners will present their business plan in groups/individually.

Learning Outcomes On completion of the programme, participants will be able to:

o Understand what’s involved in setting up and growing a business
o Grow their business / commercial knowledge and enhance their career development
o Understand key business terms and methods of analysing a business
o Know the Pressures and Challenges business’ face when running a business
o Understand why businesses fail and grow
o Demonstrate an understanding of different markets, industries and sectors and their requirements

Further Enquiries outsourcing@ccma.ie
Entry Requirements Participants must hold a Leaving Certificate, Equivalent Qualification and / or have relevant life and work experience.
Course Content This Programme has been designed to assist learners who are involved in dealing with owner / managers of start-up and small / medium sized businesses to grow their businesses confidence and be able to have more valuable business conversations with customers and advise on how the companies’ products / services can help their customers and give an extraordinary customer experience.
Enrolment and Start Dates Comment Contact Network Manager
FETAC Code 5N1418: Start your Own Business
Subjects Taught The programme is highly interactive and engaging and aims to develop the capabilities of frontline line staff, so that they can understand better the daily business lives, challenges and requirements of their customers and react positively to customer needs.
Duration 3 Days
Course Fee Contact Course Provider
Available to Job Seekers: 
Yes
Certified: 
Yes

Butchery & Small Scale Meat Production

Network: 
Rural Food Skillnet
Location of Course Teagasc, Ashtown, Co. Dublin
Trainer Teagasc
Eligibility Butchery and Small Scale Meat Production Workshop for those individuals who are already selling or considering processing and/or selling meat from their own herd.
Further Enquiries info@ruralfoodskillnet.com
Course Content Course Tutors
Our team of meat researchers, butchers and meat specialists have many years of experience in the practicalities of butchering, teaching butchery skills, product development and applied meat research.
Enrolment and Start Dates Comment 22/05/2013
Subjects Taught During the two days we will take a side of beef, a lamb and a pig and demonstrate how they can be butchered into retail cuts.

Course Content
• The factors affecting the quality of meat
• Meat presentation / the potential uses of the various cuts of meat
• Labelling issues
• Handling of meat – food safety issues

Duration 2 Days
Course Fee €300
Available to Job Seekers: 
No
Certified: 
No

InDesign - Level 1

Location of Course Dublin - 22 - 24 Great Strand Street, Dublin 1 NEW HORIZONS
Trainer New Horizons
Learning Outcomes At Course Completion:
Upon successful completion of this course, students will be able to:
- explore the various elements of the Adobe InDesign interface. - design documents.
- enhance documents.
- work with page elements.
- manage objects. - work with tables.
- finalise documents.
Further Enquiries Maureen
m: 087 908 9012
e: maureen@dppskillnet.ie
Course Content Overview:
In this course, students will work with some of the tools and features to create eye-catching printed documents using InDesign CS.

Who Should Attend:
This course is intended for students who want to explore the basic tools and features of InDesign for creating professional page layouts and designs.

Enrolment and Start Dates Comment Date: 31 July 2013
Subjects Taught Outline:
Lesson 1: Exploring the InDesign Environment
• Explore the InDesign Interface
• Customise the Interface
• Explore the Navigation Controls
• Set General and Interface Preferences

Lesson 2: Designing Documents
• Create a Document
• Add Text
• Add Graphic
• Convert Other Application Files to InDesign

Lesson 3: Enhancing Documents
• Format Characters and Paragraphs
• Apply Colour, Swatches, and Gradients
• Apply Fills and Strokes
• Create and Apply Styles

Lesson 4: Working with Page Elements
• Arrange Objects
• Align Objects
• Manage Page Elements with Layers
• Set Up Pages

Lesson 5: Managing Objects
• Transform Objects
• Edit Objects
• Thread Text Frames
• Search and Replace Objects
• Edit Text

Lesson 6: Working with Tables
• Create a Table
• Modify a Table Structure
• Format a Table
• Create Table and Cell Styles

Lesson 7: Finalising Documents
• Check Documents for Errors
• Print a Document
• Package Files
• Export PDF Files for Commercial Printing
• Prepare PDF Files for Web Distribution

Duration One Day
Number of Places 12
Course Fee €150 Member Rate
€195 Non Member Rate
Available to Job Seekers: 
Yes
Certified: 
No

Measuring ROI

Location of Course On Request
Methods of Assessment This course will itself be evaluated using the Phillips methodology. Reaction, learning and application evaluation will be by way of questionnaire and their will be an online focus group session to track progress and application of skills. If the organisation permits an impact evaluation will also be conducted.
Learning Outcomes Participants will learn the ROI Methodology to Foundations Certificate equipping them to:

o Create and conduct evaluation studies through all 5 levels to Return on Investment. It also covers the use of Levels 1 Reaction and 2 Learning from Kirkpatrick/Phillips
o Evaluate any learning Program to a meaningful level
o Sell the Phillips Methodology within your organisation
o Engage business stakeholders in your process.
o Empower Learning & Development to claim the benefit of investments
o Increase the Benefit to Cost Ratio / ROI of Learning & Development
o Each participant is asked to present a learning program that they plan to evaluate
o They will have the opportunity to develop a data collection plan and ROI analysis plan for their training program and have it peer reviewed by the other participants and the facilitator.

Further Enquiries outsourcing@ccma.ie or 01-2911960
Entry Requirements Participants must hold a Leaving Certificate, Equivalent Qualification) and / or have relevant life and work experience.
Course Content Today there is an increasingly strong demand for accountability and value for money within all functions. This means whatever training solutions are provided- internally or externally sourced- they should, indeed must be rigorously reviewed and assessed for quality of outcome and value for money.
Subjects Taught Participants will acquire a thorough grounding in the principles and application of the Phillips ROI evaluation methodology when applied to Learning and Development (L&D). On completion, successful candidates will be equipped to advocate ROI and design and complete evaluations on training programs.
Duration 2 days Instructor Led + One 2 hour webinar
6 - 12 weeks post program delivery
Available to Job Seekers: 
Yes
Certified: 
No

Digital Skills Training

Location of Course Countrywide
Trainer I Can Do Learning
Methods of Assessment On line assessment
Further Enquiries Enquiries - info@digitalmediaforum.net or 01 4893602
Entry Requirements No entry requirements
Course Content Digital Skills 7 modules - How to use computer x 2, photo, music, video, social networking, webshare
Enrolment and Start Dates Comment Enrolment is ongoing throughout the year
FETAC Code 3N0552: Digital Media
Duration On request
Course Fee On Request
Available to Job Seekers: 
No
Certified: 
Yes

Train the Trainer

Location of Course Dublin
Trainer Mark Donovan and Associates
Methods of Assessment Presentation Skills and Written projects
Further Enquiries Teresa Hanratty
Email: teresahanratty@learningwaves.ie
www.learningwaves.ie
Entry Requirements Level 5 Certificate, Leaving Certificate or equivalent qualifications and / or relevant work or life experience.
Course Content Train the Trainer
A highly interactive 4 day course equipping

Training Aim
 To expose participants to the principles and practices of training development and delivery techniques.
 To assist participants to develop systematic, effective and efficient approaches in their training role.
 To develop and improve on the existing training skills of participants in the areas of Finance, Broadcasting, Administration and Sales & Marketing.
 Develop presentation skills with the focus on, structure, pace, voice & language with a particular emphasis on audience interaction.
 Assist participants to value their future training role and become more confident and conscious of their strengths and areas for development as trainers.

Enrolment and Start Dates Comment Course will start in April 2013
FETAC Code E30179: Train the Trainer
Subjects Taught Day 1
Identify current strengths and development needs as a trainer, clarifying our training role in the workplace, Planning training based on real training needs, Effective trainer introduction, Putting participants at ease, Getting training events off to a good start, What is the ideal adult learning environment ?, Preparing and giving a training talk, Creating the effective training environment.

Day 2
Carry out a work related training demonstration, Prepare and deliver a training talk, Develop & practice assertiveness skills in the training environment, Importance of Feedback, both giving and receiving, Participant will practice areas like supporting, encouraging and confronting their learners, Prepare assignment for Day 3, Development of a Trainer Development Plan.

Day 3
Presentation of assignment from Day 2, What is coaching ?, Skills of an effective coach, Key techniques of one to one coaching, Four P coaching model, Effective use of visual aids and key learning supports, Review and update of Trainer Development Plan.

Day 4
Advanced presentation skills, Dealing with sensitive training issues, Computers in training, Different Training styles and how to effectively use them, Motivation in training, Strategies for dealing with difficult participants, Diversity in the training workplace, Stress management and the trainer, Review and update of Trainer Development Plan.

Duration 4 days over a one month period
Comment Certification
This is a FETAC Level 6 course
Number of Places 2
Course Fee Free to job seekers based on interview selection for the course
Available to Job Seekers: 
Yes
Certified: 
Yes

Fire Detection & Alarm Systems

Network: 
IPFMA Skillnet
Trainer The course will be delivered by Paul Condron, Chartered Building Services Engineer and Registered Consulting Engineer. Paul has over 35 years experience in the design and specification of fire alarm systems, and is a member of Standards Development Committee for both IS3218 – Fire Detection and Alarm Systems and IS3217 – Emergency Lighting Standards. He developed and will present this course.
Learning Outcomes At the end of this session, participants will be able to:
1. Indicate the Scope of the I.S. 3218 Standard
2. Indicate the Scope of the B.S. 5839 Part 6 (referenced standard within I.S. 3218)
3. Outline the duties and responsibilities of the relevant parties.
4. Understand the basis for Fire detection system categories and their relevant application.
5. Summarise the Certification requirements at all stages of construction.
6. Define the extent of works required by all providers
7. Detail the competencies, skills, compliance and duties required of providers.
8. Review the performance of providers
9. Advise their Clients/Users/Responsible Persons on their obligations under Legislation and Standards
10. Understand the scope of works and duties expected of providers
11. Understand and communicate with relevant enforcing authorities.
12. Assess the documentation provided and its compliance with the requirements of the I.S. 3218 standard.
Further Enquiries Jane Igoe
Learning and Development Manager
P: 01 644 5520
m: 085 852 0166
e: jigoe@ipfma.com
Course Content This half-day course aims to give property and facility management professionals a clear understanding of their obligations in respect of the provision, maintenance and servicing of Fire Detection and Alarm Systems in order to ensure that they and their Clients / Users / Responsible Persons comply with their statutory duties.

The course will differentiate between legal requirements and Best Practice. Participants will be encouraged to ask questions throughout the course in order to tease out some of the key issues that arise for property and facility management professionals in relation to Fire Detection and Alarm Systems.

Duration Half Day Workshop, from 9.30am- 1.00pm.
Comment To book places on this course, please review the booking terms and conditions below and then call the Newtwork Manager at 085 852 0166 or email skillnet@ipfma.com

Terms & Conditions
1. On receipt of your booking request, IPFMA Skillnet will confirm your booking and will issue an invoice. Please supply an order number if required by your company.
2. All course fees must be paid in full prior to the commencement of the course.
3. Claims in respect of any cancellation received in writing seven days prior to course will be met in full. All cancellations thereafter will be payable in full. Substitutions may be made at any time.
4. We reserve the right at our absolute discretion and without further liability to cancel the course in which case payment will be refunded.

Number of Places Limited
Available to Job Seekers: 
Yes
Certified: 
No

FETAC Assessors Programme

Location of Course Nationwide
Methods of Assessment In Class Assessment
Learning Outcomes The objective of the programme is to inform trainers about the FETAC Mission and to explain in detail the purpose, aims and objectives of our centre which are the foundation of our Quality Assurance Manual.

The programme with provide participants with an overview of the centre regulations and will also examine the specifics of each programme that will be undertaken by the Trainer.

The programme is a thorough examination of all aspects of the FETAC process, to guarantee that all learners are well informed.

Further Enquiries outsourcing@ccma.ie or 01-2911960
Entry Requirements Not Specified
Course Content This course has been developed to assist those trainers who provide FETAC Training in collaboration with our centre.

The purpose of this course is to highlight to Trainers their obligations as a Trainer in the delivery and assessment of FETAC Training Programme(s). The programme will also cover the policies and procedures which govern our centre, and by which trainers must comply.

Subjects Taught o Introduction to FETAC
o Overview of the Quality Assurance policies and procedures
o Examination of regulations
o Overview of specific programmes
o Expectations: Internal and External Results
Duration 1 Day
Course Fee €495 per person or €1500 per group
Available to Job Seekers: 
No
Certified: 
No
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