Galway City

Auditing Refreshers

Duration 3 hours, 5.00pm - 8.00pm.
Course Fee €100
Further Enquiries Susannah McNally
CPA Ireland Skillnet
e: smcnally@cpaireland.ie
t: 01 425 1031
Location of Course Galway: Clayton Hotel
Killarney: The Malton
Limerick: Strand Hotel
Mayo: Harlequin Hotel, Castlebar
Available to Job Seekers: 
No
Certified: 
No

Supervisory Management

Duration 4 Days
Number of Places 10
Course Fee €400 for South West Gnó Skillnet Members
*€500 for non-members
*Membership for 2011/12 is just €100.00
Enrolment and Start Dates Comment This is now open for bookings, it will run from:
7th of June, 2013 for 4 Days
14th June 2013 for 4 days
Course Content Certificate In Supervisory Management (FETAC Level 6)
This programme is designed to provide participants with the essentials skills of frontline supervisory management. The programme aims to develop good practice in planning and managing organisation processes and to enable delivery of customer satisfaction and quality service. This programme is designed in accordance with FETAC module statement standards.

Programme Audience
This programme is aimed at those people who presently occupy supervisory or front line manager roles, those who are soon likely to become first line supervisors/managers, or are newly appointed to such posts. Participants in this programme will be drawn from a wide range of work environments and the objective of the programme is to enhance their performance in the organisation through a strong focus on the specific job role of the front line supervisor or first line manager. Participants should hold a FETAC Level 5 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences.

Programme Aims
The Front Line Supervisory Management programme aims to provide participants with their first formal introduction to the management role.

The programme has three primary objectives:
• To provide participants with the basic knowledge required by a front line supervisor
• To develop practical supervision and management skills
• To enable participants to respond appropriately to the challenges of change in workplace environments

Programme Format
Completion of this programme enables participants to attain a FETAC Level 6 Supervisory Management Skills Component Award. FETAC regulations determine that delivery of this programme be completed within a 12 week timescale. The following delivery format is therefore proposed:

Module 1: The Practice of Supervisory Management
Module 2: Understanding Quality Management & Customer Service
Module 3: Decision Making for Performance
Module 4: Planning and Managing Organisation Change
Module 5: Participant Project Presentations

Further Enquiries Oonagh McGregor
info@southwestgno.com
064-6636622

Oonagh McGregor - South West Gnó Skillnet
Phone: 064 663 6622
Email: info@southwestgno.com

Learning Outcomes At the end of the training trainees will:
- Have a broad understanding of the role of the supervisor and the importance of resource management for the success of an enterprise

- Be able to practice a range of effective supervisory management skills

- Understand the importance of availability of adequate and relevant information and its use in effective decision making and be able to make strategic, objective and timely decisions

- Understand the means of recognising, investigating and analysing managerial problems

- Be familiar with the concepts of building customer oriented quality service and the importance of developing close relationships with customers in determining business success

- Understand the importance of developing quality management systems and the role of quality standards in the organisation

- Be familiar with the importance of effective communication with stakeholder groups, together with the different types of communication and the techniques of non-verbal interaction

- Have a broad understanding of the distinction between effectiveness and efficiency in the working environment

- Understand what motivates people at work and the supervisor’s role in managing performance to meet objectives

- Understand a range of performance improvement techniques available to Managers

- Be familiar with the concepts of planning, preparing and managing change in a range of organisation environments

Trainer Greater Heights Ltd is a people development company dedicated to advancing leadership and managerial potential in organisations. Incorporated in 2008, Greater Heights Ltd delivers a range of leadership and managerial training programmes, as well as providing bespoke programme design, management consultancy and delivery services. Our consultants comprise a team of highly qualified leadership and management specialists and professional associates, and we facilitate the advancement of leadership and management by working with individuals and teams at all organisation levels, enabling them to more successfully manage the people side of their enterprises.

Pat Lyons is Managing Director of Greater Heights Ltd with a background in Human Resources, Marketing and Commercial Management; Pat’s career has encompassed senior positions within several multinational organisations. An experienced leadership development professional, he has a proven track record in creating and delivering high value and effective business solutions for clients, especially within Leadership, Team and Personal Effectiveness projects.

For more information on the full range of services offered by Greater Heights Ltd., please visit www.greaterheights.ie.

Location of Course Galway
Available to Job Seekers: 
No
Certified: 
Yes

Occupational First Aid

Network: 
Role Skillnet
Number of Places 5 - 10
Course Fee €250
Financial Support 30% Funding may be available on a case by case basis
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Location of Course Dublin
Galway
Available to Job Seekers: 
Yes
Certified: 
No

Food Hygiene / HACCP for Food Handlers

Network: 
Role Skillnet
Duration 2 Days
Number of Places 5 - 10
Course Fee €100
FETAC Code 4N1119: Handling Food Hygienically
Enrolment and Start Dates Comment 12th March 2013 - Mayo
13th April 2013 - Longford
23rd April 2013 - Galway
29th April 2013 - Leitrim
Financial Support 30% Funding may be available on a case by case basis
Course Content Unit 1.Food Hygiene,
Unit 2. Personal Hygiene,
Unit 3. Pest/Waste Control
Unit 4. Cleaning
Unit 5. H.A.C.C.P.
Unit 6. Food Delivery
Unit 7. Food Storage
Unit 8. Food Processing
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Methods of Assessment Skills Demonstration 20% & Examination 80%
Location of Course Galway
Leitrim
Longford Town
Castlebar
Available to Job Seekers: 
Yes
Certified: 
Yes

Mastering Lean Product Development

Network: 
Role Skillnet
Number of Places 5-10
Course Fee €395
Financial Support 30% Funding may be availalbe on a case by case basis
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Location of Course Galway
Available to Job Seekers: 
No
Certified: 
No

First Aid - Occupational

Network: 
Role Skillnet
Duration 3 Days
Number of Places Maximum of 10 participants
Course Fee €250.00
Subjects Taught Unit 1 - First Aid in the Workplace
Unit 2 - Patient Assessment
Unit 3 - Respiratory Emergencies
Unit 4 – Cardiac First Response
Unit 5 - Wounds & Bleeding
Unit 6 - Altered Levels of Consciousness
Unit 7 - Muscular skeletal Injuries
Unit 8 – Burns and scalds, chemicals, poison, electric shock
FETAC Code D20188: Occupational First Aid
Enrolment and Start Dates Comment Dublin:
11th March 2013
Galway City:
19th March 2013
Cavan 15th - 22nd May
Financial Support 30% maybe available on a case by case basis
Course Content Statutory course set down by the HAS and based on the requirements of the 2007 Safety, Health & Welfare at Work Regulations.
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Learning Outcomes Successful participants will receive Level 5 certification with FETAC and qualify as Occupational First Aiders for a period of 2 years.
Methods of Assessment Assessment at the end of the course is conducted by an external examiner on the Register of Occupational First Aid Training Providers.
Available to Job Seekers: 
Yes
Certified: 
Yes

Managing Food Hygiene & meeting Customer Standards

Duration 1- 5 days depending on the needs
Number of Places 10 per course
Course Fee €80.00
Enrolment and Start Dates Comment From Early January 2013 and continuous
Financial Support Trainees who meet criteria may be eligible for 25% grant aid towards training costs
Course Content Industry standards, H&S, customer specification
Further Enquiries Gerry Gallagher
Network Manager
Mob: 087 685 8550
Tel: 071 985 8252
Fax: 071 985 8252
E-mail: reskillnet@medpartnership.com
Eligibility Working in the food industry
Location of Course Mullingar
Available to Job Seekers: 
Yes
Certified: 
No

Train the Trainer

Duration 3 - 5 days and assignments
Number of Places 10
Course Fee €300.00 approx
Enrolment and Start Dates Comment Enrollment for Late January 2013 no closed, enrolling for late February 2013 course ongoing open unitl February 25th, subject to demand
Financial Support Trainees may be eligible for 25% funding subjec tto criteria
Entry Requirements Suitable for Novice and experienced trainers.
Further Enquiries Gerry Gallagher
Network Manager
Mob: 087 685 8550
Tel: 071 985 8252
Fax: 071 985 8252
E-mail: reskillnet@medpartnership.com
Eligibility Suitable for you if you wish to impart your skill/s to others
Trainer Various
Location of Course Boyle , Co Roscommon
Available to Job Seekers: 
Yes
Certified: 
Yes

Care of the Older Person

Duration 3 days
Number of Places 10 - 12
Course Fee €230 approximately, dependent on numbers
Subjects Taught Care of the older person
FETAC Code D20180: Care of the Older Person
Enrolment and Start Dates Comment These training courses will be held throughout 2013 at suitable venues dependent on demand.
Financial Support Limited free places for job seekers.Possible 25% funding for employed persons, subject to criteria
Course Content The ageing process, Skills required for working with the older person, caring for the older person with specific needs,Care settings
Entry Requirements Interest in Caring profession
Further Enquiries Gerry Gallagher
Network Manager
Mob: 087 685 8550
Tel: 071 985 8252
Fax: 071 985 8252
E-mail: reskillnet@medpartnership.com
Learning Outcomes Learners who successfully complete this module will:
8.1 demonstrate good work practices in the provision of individualised holistic care for older people
8.2 understand the concept of the ageing process
8.3 be able to meet the full range of needs of older people in a variety of care settings
8.4 enhance the quality of life of the older person
Methods of Assessment Skills demonstration and project
Trainer Various suitably qualified
Location of Course West of Ireland
Available to Job Seekers: 
Yes
Certified: 
Yes

Project Management Professional - PMP

Duration Four (4) Days
Course Fee €560 per person for Life Science Skillnet members
Non members additional 25%
Free of charge to Job Seekers
Enrolment and Start Dates Comment Enrol by Monday 2 September 2013
Course starts Wednesday 4 September 2013
4 days - 4, 5 & 11, 12 September 2013
Course Content Day 1
Introduction
• Welcome & Introductions
• The project life cycle
• Key stakeholders
• Exercise: Review of well known project failures
• PMI® requirements of candidates
• The PMP application process
• Exercise: Start experience calculation required for PMP application
• Exam makeup & Format
• Question Types
• Exercise: Identification of areas of weakness & analysis

Project Integration Management
• Develop project charter
• Exercise: Create Project Charter
• Develop project management plan
• Direct and manage project execution
• Monitor and control project work
• Perform Integrated change control
• Close project
• 20 Question Exam Project Scope Management
• Collect Requirements
• Define Scope
• Create Work Breakdown Structure (WBS)
• Exercise: WBS
• Verify Scope
• Control Scope
• 20 Question Exam

Day 2
Project Time Management
• Define Activities
• Sequence Activities
• Exercise: Critical Path
• Estimate Activity Resource
• Estimate Activity Duration
• Exercise: Estimation
• Develop Schedule
• Exercise: Crashing and Fast Tracking of schedules
• Control Schedule
• 20 Question Exam Project Cost Project Cost Management
• Estimate Costs
• Determine Budget
• Control Costs
• Exercises: Earned value
• 20 Question Exam

Project Quality Management
• Plan Quality
• Exercise: Quality Planning
• Perform quality assurance (QA)
• Perform quality control (QC)
• Exercise: Quality Assurance & Control
• 20 Question Exam

Day 3
Project Risk Management
• Plan Risk Management
• Identify Risks
• Exercise: Risk Identification
• Qualitative Risk Analysis
• Exercise: Qualitative Risk Analysis
• Quantitative Risk Analysis
• Plan Risk Responses
• Exercise: Risk Response Planning
• Monitor & Control Risks
• 20 Question Exam

Project Communications Management
• Identify Stakeholders
• Plan Communications
• Exercise: Communication Planning
• Distribute Information
• Manage stakeholders
• Report Performance
• Exercise: Project Progress Report
• 20 Question Exam

Project Human Resource Management
• Develop HR Plan
• Acquire project team
• Develop project team
• Manage project team
• Exercise: Managing teams
• 20 Question Exam

Day 4
Project Procurement Management
• Plan procurements
• Exercise: Contract Types calculations
• Conduct procurements
• Administer procurements
• Close Procurements
• 20 Question Exam

Project Professional Responsibility / Ethics
• Ensuring individual integrity and professionalism
• Contributing to the project management knowledge base
• Enhancing individual competence
• Balancing stakeholders’ interests
• 10 Question Exam

Review
• Recap / Q&A session
• Plan from here to certification exam
• Close

Entry Requirements This Project Management Professional training course is aimed at experienced Project Managers. If you meet any one of the following, then this (PMP® preparation) course is the perfect choice for your path to Project Management Professional Certification with the PMI®.

• 3 + years Industry experience of involvement in Project
• Experienced Project Managers with no formal PM qualifications
• Project Managers looking for professional PM Certification
• Professionals from a Construction, Information Technology, pharmaceutical, medical devices, Engineering or Service Industry etc. who are seeking to expand or develop their career into Project Management.

Further Enquiries Michelle Reinecke-Quain
Life Sciences Skillnet Administrator
Email: michelle.reinecke-quain@ibec.ie
Phone: 061 431802
Learning Outcomes On completion of this course, participants will be able to:
• Apply PMI recognised project management tools, techniques and methods for during the 5 process groups of planning, execution and monitoring and controlling and closing
• Comprehend and appreciate PMI® methodologies and definitions
• Demonstrate project management skills at a professional level
• Appreciate and manage the Triple constraints of Time, Cost & Quality with respect to project performance
• Exhibit the essential skills necessary for project managers
• Evaluate the importance of effective management of the project life cycle
• Apply methods, tools and techniques for planning, monitoring and controlling projects and for managing risk
• Demonstrate the core project management competencies
• Satisfy the 35 hour formal project management training requirement for PMI®’s PMP® professional certification.
• Be comfortable with the examination format and typical question styles
• Pass the PMP® exam
Trainer Velopi
Location of Course Clayton Hotel, Galway
Available to Job Seekers: 
Yes
Certified: 
No
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