Killarney

These forums meet on a quarterly basis or alternatively a guest speaker is arranged for a specific topic of interest.

Members are encouraged to collaborate in a very meaningful way through the sharing of information and experiences at these forums. These forums allow South West Gnó Skillnet to stay in touch with members and remain responsive to their needs.

The Forum is open to network members with a keen interest in HR issues. Please feel free to contact the network Manager if you are interested in joining the group.

Important Note
The information provided during the HR Forum and in these minutes is of a general, broad, and wide-spread nature and cannot substitute for the advice of a licensed professional. A competent authority with specialised knowledge is the only one who can address the specific circumstances of your predicament. We can try, but this disclaimer frees us of any liability if negative consequences result from our efforts. Nothing in these minutes should be construed as professional advice.

Module 2
File Management – learning to use the computer and manage files and folders.

Module 3
Word Processing – creating, editing and printing documents using Microsoft Word

Module 4
Spreadsheets – use Microsoft Excel to generate worksheets and graphs.

Module 5
Databases – gather, analyse and extract data using Microsoft Access.

Module 6
Presentations – create meaningful, professional presentations using Microsoft PowerPoint.

Module 7
Information & Communications – surf the web and send email using Microsoft Internet Explorer and Outlook.

All participants will have detailed notes and sample exams for each module. These will be supplied in pdf format on CD at the start of the course.

A typical schedule would look like this:
Day 1 – Module 1 course
Day 2 – Module 1 exam – Module 2 course
Day 3 – Module 2 exam – Module 3 course
Day 4 – Module 3 exam – Module 4 course
Day 5 – Module 4 exam – Module 5 course
Day 6 – Module 5 exam – Module 6 course
Day 7 – Module 6 exam – Module 7 course
Day 8 – Module 7 exam – Repeat exams if required

The dynamics of communication
· The 2 Faces of Communication & Barriers to effective Communication
· Our Rep Systems – i.e., how we represent the world to ourselves through our 5 senses

Understanding our Personality and Conflict Styles
· Personality profiling: Overview. Participants briefly explore and understand their own personality profile and by implication, that of others. Participants will be invited to complete an on-line questionnaire and read up on their own profile in advance of the workshop

Our Perceptions / Attitude
· Communication based on perception:
'Perception is all there is' (Tom Peters).

· Learn a powerful technique to experience and understand situations (particularly conflict situations) from the other person’s perspective.

· I’m OK You’re OK:
Understanding how our attitude about ourselves and our attitude about others in general, is the difference that makes the difference when we communicate with others

Rapport – At its very core: Communication is about Rapport
· Rapport - What is it? And how do you achieve it every time?
· Active Listening:

How good a listener are you? Learn to become a real active listener and genuinely tune in to what’s going on behind what’s going on. Sometimes, the most effective communication comes from mere silence and just really listening

Understanding how we typically end up in problem creation & situations
· Brief Introduction to Transactional Analysis **
· The Drama Triangle
· The Winners Pyramid

** Transactional analysis is a theory of human behaviour and communication developed by Eric Berne, MD (d.1970). It can be used in any field where there is a need for understanding individuals, relationships & communication and provides insight into where they can break down and what can be done to achieve enhanced communication.

This is a 1 Day workshop followed by a focused 1-to-1 individual coaching session on the following day. Throughout the programme you will gain a better insight into how you interact with others and why sometimes that interaction works well and other times not so well and learn the skills, techniques and concepts on how you can enhance your communication for high impact!

Prior to workshop participants will be invited to complete a short personality profile.
The workshop includes, but is not limited to, the following (not necessarily delivered in the order shown) with emphasis placed in areas as required by the group on the day.

· Manage ourselves and our reactions in times of conflict and difficulty

· Recognise that how ‘we’ communicate with others is what invites the response we get

· Appreciate why other people communicate and react as they do, which might be different to how we would do it and understand the difference

· Use your individual 1-to-1 coaching session on the following day to discuss / explore anything that has come up for you during the workshop, gain a deeper understanding of your personality profile, learn additional techniques or anything else you wish to discuss. It’s totally confidential and a focused, dedicated hour just for you!

• Probate and Farmers
o Will drafting
o Civil Partnerships
o Cohabitants

• CAT and Farmers
o Valuation dates
o Current reliefs and thresholds

• Nursing Home Support Scheme – a fair deal for farmers?
o Current regime and new proposed procedures

• Acting for both sides – the new Law Society Rules

• Land and Conveyancing issues
o Easements
o Voluntary Transfers
o Managing the Client Family

• Pitfalls in Conveyancing Practice

• Regulation and Compliance – the ‘best practice’ questions you have never had answered.

• Legal Aspects of Wind Farm Development

• Updates from Teagasc

The objective is to equip practitioners with the necessary practical knowledge and updates to embrace recent and future changes. Speakers include a representative from Teagasc and experienced practitioners.

The structure of this very reasonably priced all day Conference allows time for questions and answers as well as an opportunity for networking with colleagues as the seminars are followed in the evening by a drinks reception and dinner. Subject to availability accommodation is available to delegates in the Kilkenny Hotel at a special rate.