Limerick City

Effective Maintenance Systems

Location of Course Toyota Lean Management Centre, Toyota Motor Manufacturing (UK) Ltd., Deeside, Flintshire, North Wales, CJ5 2TW
Trainer Toyota Management Centre
Further Enquiries Gráinne Walsh
ILSF Administrator
Tel: 061 423 622
Email: grainne@icbe.ie
Email: info@icbe.ie
Course Content Production are the parents of a machine, maintenance are the doctor.

Stability is the foundation or bedrock of the Toyota Production System. Without stable, reliable and repeatable processes, it is difficult to implement standardised work and operate just in time.

It is essential that the machines and equipment used withing the process are reliable and capable for the purpose they are intended.

To ensure the high levels of reliability demanded, it is important that we deploy the correct approach to our machine maintenance activities.

Our approach is firmly embedded in the principles to Total Productive Maintenance (TPM) and involves all levels of the organisation in a focused programme of asset care.

This approach ensures the total participation and development of every employee in delivering outstanding levels of machine availability leading to operational efficiency measures in excess of 95%.

It is a dynamic system that is constantly evolving the maintenance requirements to truly meet the needs of the equipment and balance the cost of maintenance with the desire for high performance.

Our 1 day Effective Maintenance workshop provides the delegate with a unique opportunity to study / benchmark our manufacturing maintenance strategy and its practical application.

Delegates will understand our systematic approach and its link to TPS.

They will also understand the key elements of the system and the visualisation tools and techniques utilised to drive for even higher levels of machine reliability performance.

Enrolment and Start Dates Comment Tuesday, September 17 2013
Subjects Taught Delegates will study:
• Who does maintenance and the role of the maintenance department
• Proactive & reactive maintenance activities
• Our approach to condition based monitoring
• Developing the skills for good maintenance
• How to create ownership at the shop floor level
• Factors to consider for the ideal maintenance strategy
Duration 1 day, 8.00am - 4.30pm.
Course Fee €245 for members / €295 for non members(per person) Not including flights & accommodation (if needed)
Available to Job Seekers: 
No
Certified: 
No

Professional Diploma in Innovation - Services

Location of Course Location to be confirmed (based on demand)
Trainer Innovation Delivery
Learning Outcomes Programme Outcomes
• Application of services innovation and management tools, methods, structures and systems.
• A collected toolkit of innovation methods and systems that is customised for their company.
• Connections within their own organisation and beyond to a network that will support innovation.
• Experience running an innovation project in their company, delivering a business feasibility plan and prototypes.
• Assessment of their companies’ innovation capability and programme management readiness.
Further Enquiries Gráinne Walsh
ILSF Administrator
Tel: 061 423 622
Email: grainne@icbe.ie
Email: info@icbe.ie
Course Content Professional Diploma in Innovation – Services
Who is this programme for?
• Senior management teams
• Programme managers
• Technical leads
• Department leaders (HR, Finance)
• Project teams
• Business managers

What will they get out of it?
Tools and experience to assist companies improve performance, increase competitiveness and help companies differentiate and transform themselves for future growth and success.

How does it work?
Participants learn to explore and decide which new projects will best fit their company’s goals, then creatively deal with the challenges of design, implementation and management of service projects and innovations.

Course Philosophy
• Innovation is learned best when experienced in a hands-on and collaborative way.
• Balance a practical “Do-ers” approach with the management view covering strategy, analysis and systems.
• Participants learn from each other via presentations of their perspectives and projects.
• Learnings are applied immediately to an in-class project from a social entrepreneurship programme.
• Techniques are applied directly to company projects in order to experience immediate gains.
• We organise mid-week coaching sessions and periodic check-ins with company sponsors.
• Participants will adapt innovation methods to improve their organisation’s systems.
• The programme is bookended with company and individual innovation assessments to highlight progress.

Enrolment and Start Dates Comment Start Date: September 25, 2013
Finish Date: March 2014
Duration Sept 2013 - March 2014
Course Fee €2,500 Member; €3,750.00 Non Member (per person)
Available to Job Seekers: 
No
Certified: 
Yes

Lean Manufacturing Tools

Location of Course Location tbc based on demand
Trainer Manufacturing Excellence
Download Application Form http://icbe.ie/index.php/icbe-innovation-leansigma-skillnet-signup/
Further Enquiries Gráinne Walsh
ILSF Administrator
Tel: 061 423 622
Email: grainne@icbe.ie
Email: info@icbe.ie
Course Content The purpose of the program is to give participants the skills to implement some of the most widely applicable Lean Manufacturing Tools, such as Set-Up Reduction, Line Balancing, Standard Work, TPM, Kanban Systems & Value Stream Mapping. They will receive some hands-on practice in using these tools in classroom simulations.

Optional Certification: The certification option, if pursued, requires candidates to submit 3 assignments:

1. Lean essay on the extent of implementation, and/or potential for implementation, of Lean in a previous employment to be submitted by Classroom day 4 (requires max 1 day non-contact time)

2. Value Stream Map, current & proposed Future State, based on either a recent employment or on a Case Study issued by the trainer, to be submitted on 1st Follow-Up day (max 1 day non-contact time)

3. Project, either based on what they WOULD have done in a previous employment, or based on a Case Study issued by the trainer, to be submitted on 2nd Follow-Up day (requires 3-days non-contact time).

Enrolment and Start Dates Comment Start Date: May 17, 2013
Duration 7 Days
Course Timetable:
• Classroom Day 1 – Friday, February 8th
• Classroom Day 2 – Friday, February 22nd
• Classroom Day 3 - Friday, March 1st
• Classroom Day 4 – Friday, March 8th
• Classroom Day 5 – Friday, March 15th
• Follow Up Day 6 – Friday, March 22nd (to be confirmed on March 15th) — Final presentation of Value Stream Maps & progress review of Project
• Follow Up Day 7 – Friday, April 12th (to be confirmed on March 15th) — Final presentation of Project
Comment Lean Manufacturing Tools Program
Optional FETAC Level 5 certification)
Course Fee Free for Jobseekers / €345 for Members; €445 for Non Members
Available to Job Seekers: 
Yes
Certified: 
No

Network Perpetual Solutions Training

Network: 
HPSU Skillnet
Location of Course Limerick
Further Enquiries Philip Kelly
Network Manager
m: 086 814 6060
e: hpsuskillnet@gmail.com
Enrolment and Start Dates Comment Enrolment and Start date 9th April 2013
Duration 4 days
Number of Places 12 places
Available to Job Seekers: 
No
Certified: 
No

Dignity at Work

Network: 
HPSU Skillnet
Location of Course Contact Philip Kelly (details below)
Trainer Dymphna Ormond is a qualified and experienced trainer in the areas of leadership and communication, interviewing, self-management and personal development.

Dymphna has a Phd in Chemistry from UCD, has a Diploma in Business and Life Coaching, a Diploma in Marketing and Sales Marketing from the Institute of Commercial Management and a Certificate in Marketing Management from IMI. Dymphna also lectures in Human Resource Management, Leadership and Change in NUI Galway.

Prior to her career in training and coaching Dymphna worked in the medical and chemical sectors in roles such as Sales, Marketing, Customer Management, Technical and Product Development.

Methods of Assessment The programme will be highly participative and include discussions, role-plays, examples and exercises to address the objectives.

The attendees will be encouraged to interact and discuss the relevant areas to ensure that knowledge and skills are developed.

Role-plays and excises will be run based the attendees own scenarios.

Learning Outcomes By the end of this programme you will
 Recognise the importance of “Dignity at Work”
 Be able to discuss the nature, causes and impact of bullying and harassment on individuals and the organisation
 Know your responsibilities to providing a work environment that is free from bullying, harassment and sexual harassment
 Know and understand dignity at work policy and charter
Further Enquiries Philip Kelly
Network Manager
m: 086 814 6060
e: hpsuskillnet@gmail.com
Course Content All staff have the right to be treated with dignity, respect and courtesy, to a workplace free from bullying, harassment, discrimination and victimisation and to be valued for their skills and abilities. Dignity at work covers behaviours that constitute discrimination, bullying, harassment and sexual harassment. These behaviours are destructive to the individual and the organisation.

This programme is a practical guide to your organisation’s Dignity at Work Policy exploring the legal framework, your responsibilities in treating everyone with the respect and courtesy they deserve and how to address inappropriate behaviour should they arise.

Enrolment and Start Dates Comment This course will be run in May 2013,
The start date and enrolment date will be confirmed.
Duration This course will be run over 9 non-consecutive days
Number of Places 12
Course Fee Contact Philip Kelly (details below)
Available to Job Seekers: 
Yes
Certified: 
No

Speakers Training Camp

Location of Course Radisson Hotel
Littleisland
Co Cork
Trainer Sean Dwan Speak for Success
Further Enquiries Anne Morris
061 217608
amorris@limerickchamber.ie
Course Content Speakers Training Camp
Sean Dwan provides on-site training and hands-on workshops for people who would like to improve their public speaking abilities and methods of presentation. He is an International Certified Speakers Training Camp Instructor ®, and is famous for his great sense of humour, optimism, enthusiasm and his personable approach. The SpeakersTrainingCamp® is known throughout the world and has been provided to companies such as British Airways, Owens Corning, General Dynamics, Fortune 500 Companies, Educational Institutions and a wide range of small and medium sized companies. Session lengths of the SpeakersTrainingCamp® workshop can be adjusted to accommodate your specific needs.

General Outline
• Top-rated Presentation Skills Workshop.
• Limited to 8 People.
• 80% Active Participation.
• Individual Coaching.
• Individual Take – Home Video.
• 47-Page SpeakerTrainingCamp® Manual.

You Will Learn
• How to organise and deliver effective presentations.
• The ONLY presentation template you will ever need for organising your thoughts, stating your points clearly and making an impact with your audience.
• You will learn the Top Three Techniques for capturing your audience attention and maintaining their interest throughout your presentation every time.
• No 1 Thing that an audience wants from a presenter.
• TOP 10 Turn Offs to avoid when presenting.
• How to dress appropriately for every audience.
• How to make a good impression on your audience.
• Voice Projection.
• Eye Contact and Facial Expression.
• Appropriate gestures and body language.

Programme Highlights
• Master the magic of memorable presenters.
• Captivate your audience.
• Cut preparation time in half.
• Become more dynamic.
• Organise your thoughts.
• Apply 10 techniques for handling nervousness.
• Maximise your voice.
• Make dull facts and figures come to life.
• Effectively use humour.
• Handle questions with ease.
• Avoid the top terrible turn-offs.
• The SpeakersTrainingCamp® programme will improve your speaking and presentation skills beyond all recognition.
• Your confidence and self esteem will soar.

Enrolment and Start Dates Comment Dates: 11 & 17 April 2013
Duration 2 days, 8.45am - 5.00pm.
Number of Places Limited to 8 People
Course Fee €395.00 Per Person
Available to Job Seekers: 
Yes
Certified: 
No

English

Location of Course To be confirmed
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Course Content Purpose The purpose of this award is to equip the learner with the relevant
knowledge, skill and competence to communicate at a lowerintermediate
level in English, socially and in work-related tasks while
under supervision.
Learning Outcomes Learners will be able to:

1 Display awareness of some of the key features of the society
and culture of the target country, to include greetings and other courtesies, food and drink, and the infrastructure of daily life

2 Use routine vocabulary, to include social and/or work-related
terms and topics

3 Use the conventions of grammar and syntax to construct simple
sentences and conversations

4 Exchange information in a range of personal, social and/or workrelated
contexts, to include names, addresses, numbers,
aspects of their background, immediate environment, and in
matters of immediate need

5 Sustain conversations with others, to include greeting, taking
leave and repairing a breakdown in communication by signaling
non-understanding or asking for repetition, and making enquiries

6 Read everyday information and instructions, to include signs,
notices, advertisements, articles, brochures, a telephone
directory, a menu, operating instructions for a ticket vending
machine, a public telephone, fax machines, websites, email,
mobile communications

7 Write short, relatively simple pieces of text that are relevant to personal, social and/or work-related needs.

Enrolment and Start Dates Comment Starting April 27 2013
Duration 13 weeks
Course Fee €370.50 per person
Available to Job Seekers: 
Yes
Certified: 
No

English

Location of Course To be confirmed
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Course Content This module is a statement of the standards to be achieved to gain an FETAC credit in Language at Level 5. It is a mandatory module for the Level 5 Certificates in Business Studies - Bilingual Secretarial, and Language and European Studies, and may be taken across a wide range of FETAC certificates as an elective or general studies module.

The module may be included in a wide range of Level 5 programmes. It is intended that language skills be developed through broad vocationally related activities. The emphasis is on building the learners’ confidence through integrating the skills of listening, speaking, reading and writing. 6 Preferred Entry Level.

Enrolment and Start Dates Comment Starting April 4th 2013
FETAC Code L21156: Business English
Duration 13 weeks
Course Fee €370.50 Per Person
Available to Job Seekers: 
Yes
Certified: 
Yes

Excel - Intermediate

Location of Course Training Point
Portal House
Raheen Business Park
Co Limerick
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Entry Requirements Course Prerequisites

Before attending this course you need to be familiar with the basic functions of Excel and be able to open, navigate and print a worksheet. A basic knowledge of formulas is helpful. You should be able to generate a basic chart.

N.B. The course content is as listed – This course DOES NOT cover Macros or Pivot Tables.

**Time constraints plus the needs and abilities of the group members, may result in some of the less important items being covered in the notes only.

Course Content This course is specifically for those who already know how to input data into a spreadsheet and who are working on sheets created by others but want to know how to set up and manage their own worksheets.
Enrolment and Start Dates Comment Wednesday May 1st 2013.
Subjects Taught The course may include the following areas:
•Understanding how formulas are created.
•Understanding the difference between “relative” and “absolute” cell references.

•Naming cells and ranges and using names in formulas
•Understanding and using dates in calculations.
•Inserting comments.
•Creating custom lists.
•Conditional Formatting.
•Sorting by more than one field.
•Advanced Excel Charts –Trendlines, Combination Charts, Pareto Charts.
•Retrieving records using autofilter, custom and advanced filters.
•Using the following Excel functions ONLY:
 IF
 Sum / Min / Max
 Average / AverageA
 Count / CountA
 Countblank
 Concatenate
 Left / Right / Mid
 Today() / Now ()
 VLookUp

Duration 1 Day, 9.30am to 4.30pm.
Comment Each participant will have use of an individual computer and will receive notes and exercise files on CD at the end of the course
Number of Places 10
Course Fee €120 Per Person
Available to Job Seekers: 
Yes
Certified: 
No

Excel - Advanced

Location of Course Limerick Chamber of Commerce
96 O'Connell Street
Limerick
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Entry Requirements Course Prerequisites: You MUST be able to do the following intermediate level items before attending this course:

 Create, Understand and Use, Absolute cell referencing, (using $A$1 instead of A1 in a formula).
 Create and Manage NAMES - Name a cell or range of cells and use names in formulae instead of cell references.
 Use a basic IF function.
The following items are covered at Intermediate level and will not be covered on the advanced course.
 Create Graphs & Charts
 Sort columns of data;
 Use Filters.

N.B. This course DOES NOT cover VBA (Visual Basic for Applications) or Dashboards.

**Time constraints plus the needs and abilities of the group members, may result in some of the less important items being
covered in the notes only.

Course Content This level of Excel starts by introducing some of the more advanced functions within Excel for managing database material. It will then cover many of the advanced features. This course will give a fuller understanding of “Why” functions work rather than just “How” to perform them and will prepare you for continued learning of Excel. Please ensure you meet the course Pre-requisites before attending this course.
Enrolment and Start Dates Comment Takes Place on Wednesday April 10th 2013
Subjects Taught The course content may include the following areas:
•Confirmation Of Course Prerequisites.
•Use data validation to force compliance with input standards.
•Creating data input tables.
•Creating Table lists.
•Using Goal Seek.
•Create and use a Pivot Table.
•Field Settings.
•Creating Formulas in Pivot Tables.
•Rearranging and filtering Pivot Tables.
•Grouping data in Pivot Tables.
•Creating Pivot Charts.

•Protect a document.
Recording a Macro
•How to Nest one function within another function.
•Dealing with error messages in formulas.
•Use the following Excel functions:

•VLOOKUP (Advanced Level)
•IF (Advanced level)
•IF AND (IF OR)
•Nesting IF Functions
•SUMIF, COUNTIF
•TODAY, NOW
•ISNA, ISERR, ISERROR
•Importing text delimited files (CSV or Tab delimited).

Duration 1 Day 9.30am to 4.30pm
Comment Each participant will have use of an individual computer
and will receive notes and exercise files on CD at the end of the course.
Number of Places 10
Course Fee €120 per person
Available to Job Seekers: 
Yes
Certified: 
No
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