Certificate

Internal QMS Auditor

Network: 
MBE Skillnet
Duration 2 day training programme.
Comment This course has been certified by IRCA. The International Register of Certificated Auditors (IRCA) is the world's original and largest international certification body for auditors of management systems.
Number of Places 8
Course Fee €450.00 per candidate (cost includes training cost, certification, course manual & refreshments on each day)
Enrolment and Start Dates Comment Start Date: 06th March 2013
Finish Date: 07th March 2013
Financial Support
Course Content Introduction to Quality Systems, ISO 9000,9001,9004,19011 standards. The purpose & structure of ISO 9001. The Process Approach. Roles & Responsibilities of internal auditors. Audit Preparation - pre-audit activities. Audit checklists. Conducting the audit - gathering evidence. Interview techniques/questioning skills. Behavioural aspects of auditing. Reporting the audit and follow-up. Corrective action.
Further Enquiries MBE Network Manager
t: 043 668 5872

e: info@mbeskillnet.ie
e: martina@mbeskillnet.ie

Learning Outcomes This two-day course provides learners with an understanding of the purpose and structure of ISO 9001 and then facilitates the learner in developing the skills necessary to be an effective internal auditor.
Methods of Assessment Continual Assessment throughout the course.
Available to Job Seekers: 
Yes
Certified: 
Yes

Electronic Engineering

Network: 
South East Micro Skillnet
Number of Places 20
Course Fee €1,875
Subjects Taught • Introduction to Electronics
• Principles of Electricity
• Engineering Science
• Electronic Craft Practice
• Mathematics
• Technical Communications
• Measurement & heat
Enrolment and Start Dates Comment To be confirmed
Financial Support Funded by South East Micro Skillnet (The price detailed above is the funded price)
Course Content Higher Certificate in Electronic Engineering
Careers or Further Progression Bachelor of Electronic Engineering or Bachelor of Science in Management (Craft)
Entry Requirements Experience in ICT sector, maths ability.
Further Enquiries South East Micro Skillnet
086-8170791
info@se-microskillnet.ie
Eligibility Fulfit basic entry requirements, participants must be working in the private sector.
Methods of Assessment Assignment
Trainer Lifelong Learning, IT Carlow
Location of Course Carlow IT
Available to Job Seekers: 
No
Certified: 
Yes

Electronic Engineering

Network: 
South East Micro Skillnet
Number of Places 20
Course Fee €1,875
Subjects Taught • Introduction to Electronics
• Principles of Electricity
• Engineering Science
• Electronic craft practice
• Mathematics
• Technical communications
• Measurement & test
Enrolment and Start Dates Comment Enrolment and Start Dates: 18/09/2012 for 18/09/2012
Financial Support Funded by South East Micro Skillnet
Course Content Higher Certificate in Electronic Engineering
Careers or Further Progression Bachelor of Engineering in Electronic Engineering or Bachelor of Science in Management (Craft)
Entry Requirements Experience in ICT sector, maths ability
Further Enquiries South East Micro Skillnet
Tel: 052 613 3898
Mob: 086 817 0791
Email: info@se-microskillnet.ie
Or
Knockanrawly resource centre (Sara) at 062-5268
Eligibility Fulfil basic entry requirements, participants must be working in the private sector.
Methods of Assessment Assignment
Trainer Lifelong Learning IT Carlow
Available to Job Seekers: 
No
Certified: 
Yes

Ammonia Refrigerant Safe Handling

Network: 
Refrigeration Skillnet
Duration 2 days
Comment Includes City & Guilds 2078 Parts 2&3
Enrolment and Start Dates Comment http://goo.gl/ieC93
Financial Support Subsidised for Refrigeration Skillnet member companies Fully subsidised for job-seekers
Course Content • Use of safety equipment and the implications of safety standards and legislation
• Storage and movement of ammonia
• Charging of liquid ammonia
• Recovery of liquid ammonia
• Breaking into systems
• Purging lines / systems
• Risk assessment & method statements
• Work Permits
• Emergency procedures / equipment
Careers or Further Progression Level 3 Certificate in Refrigeration and Air Conditioning
C&G2079 F-Gas Regulations
Entry Requirements Candidates should be experienced refrigeration engineers. In particular, they should already be experienced in dealing with Ammonia as time does not allow for practical training.
Further Enquiries Tel: 01 885 5200
Email: info@refrigerationskillnet.ie
Download Application Form http://goo.gl/ieC93
Methods of Assessment Theory & Practical Exam
Trainer Refrigeration Skillnet has partnered with Glen Greenbank of PRTC. Glen is the leading expert in R717 in UK & Ireland.
Location of Course TBA
Course Web Page: 
http://issuu.com/refrigerationskillnet/docs/ammonia20778?mode=window&viewMode=singlePage
Available to Job Seekers: 
Yes
Certified: 
Yes

Train The Trainer

Network: 
First Polymer Training Skillnet
Duration 4 Days, 9.00am - 5.00pm.
Comment *This programme is a FETAC component (minor) award, certified at Level 6 on the national framework of qualifications (www.nfq.ie).

Full instructions, time-lines and ongoing guidance will be given by the course tutor. Most assessments are completed during the programme and results will be made available to learners as soon as they have gone through our Quality Assurance procedures and final submission to FETAC.

Course Fee €1,095. Inclusive of course manual, lunch and refreshments. Free To Jobseekers And Job Bridge Participants.
FETAC Code 6N3325: Training Needs Identification and Design
Enrolment and Start Dates Comment 13th - 16th May 2013
Course Content Overview:
This course is aimed at Managers, Supervisors and Trainers who impart information to individuals or groups. Whilst the basics of presenting are revisited - eye contact, body language, audience physiology the main emphasis is placed on appealing to the different learning preferences people have including recall during and after learning and memory review techniques. A progressive series of presentations prepared by delegates will be recorded allowing for continuous feedback.

Course Objectives:
• Learn to appeal to the different learning preferences adults have e.g. recall during learning, recall after learning, memory review techniques, right and left hand brain training
• Have a step-by-step approach to training design & know how to conduct a Training Needs Analysis
• Be able to choose the most effective training methods and know how to use them
• Maintaining the group interest during training session
• Question handling - when and how
• Handling the sceptical or unwilling participant
• Have a system for evaluating the effectiveness of training
• Have significantly improved your training skills
• Devise an action plan for further personal improvement

Further Enquiries Tel 090 6471223
Fax 090 6471221
Email: info@firstpolymer.com
Learning Outcomes Course Outcome:
• Understanding of the principles of adult learning
• Ability to create training solutions that meet organisational needs
• Have a step-by-step approach to training design & know how to conduct a Training Needs Analysis
• Be able to choose the most effective training methods and know how to use them
• Display confidence and knowledge and know how to hold audience attention
• Have a system for evaluating the effectiveness of your training
• Understand the elements necessary to become a creditable trainer and devise an action plan for further personal improvement
Trainer TBA
Location of Course First Polymer Training Skillnet
Course Web Page: 
http://www.firstpolymer.com/courses/train-the-trainer/
Available to Job Seekers: 
Yes
Certified: 
Yes

Food Science & Technology - Certificate in

Network: 
Rural Food Skillnet
Duration 2 Years
Year 1 - Certificate
Subjects Taught Year 1 - Certificate
Students must take modules to the value of 30 credits:
Module Code Module Title Credit Weighting
FC1800 Food Chemistry 1 - 5 credits
FS1800 Food Microbiology 1 - 5 credits
FT1800 Food Technology - 5 credits
FN1800 Food Engineering - 5 credits
NT1800 Nutrition - 5 credits
FS1802 Work Related Assignment 1 - 5 credits
Enrolment and Start Dates Comment 01/01/2013 for 01/09/2013
Course Content Aims and Objectives (First Year)
• To provide students with an understanding of
- chemistry and the chemistry of foods,
- microbiology and the microbiology of foods,
- food processing technology,
- food engineering
- human nutrition

• To apply the knowledge and understanding acquired on the course in a work
related assignment
Aims and Objectives (Second Year)

• To provide students with an understanding of
- the chemistry of foods
- the role of microorganisms in relation to the quality and safety of foods
- the principal processes used in the manufacture of foods
- the principal unit operations in food process engineering and outline the principals of process instrumentation and control
- the core concepts of marketing food and the management of innovation
- the relevant food legislation, the organisations involved in food safety control in Ireland and the main food safety issues for food businesses

• To apply the knowledge and understanding acquired on the course in a work related assignment Candidates who successfully complete First Year may opt not to proceed to Second Year and may exit the programme with a Certificate in Food Science and Technology.

Entry Requirements Admission:
• Applicants should hold NFQ / FETAC Level 5 qualification or have appropriate
experience / qualifications in a food related area as deemed relevant by the
Academic Director and Programme Manager.
• Applicants should have at least two years experience working in the food area.
Further Enquiries Centre for Adult Continuing Education, University College Cork
t: 021-4902301
Methods of Assessment Examinations
Regulations governing the Examination for this programme, including pass and progression standard, award of honours (where appropriate), exemptions, rules governing supplemental and repeat year examinations, the time of examinations and associated Examination Boards to approve programme results are contained in the Marks & Standards section of this document.
Trainer UCC Food Industry Training Unit
Location of Course UCC Cork
Available to Job Seekers: 
No
Certified: 
Yes

IPC- Hand Soldering & Repair

Network: 
Space Industry Skillnet
Duration 1-5 days
Comment Contact Network Manager
Subjects Taught IPC Soldering
Further Enquiries Catherine Lenehan
Network Manager
Tel: 090 647 6332
Mob: 087 266 9528
Fax: 090 648 9457
Email: catherine.lenehan@gltechnology.ie

Danny Gleeson
Mob: 087 244 8148

Trainer Atek Training
Location of Course Clare
Course Web Page: 
www.spaceskills.net
Available to Job Seekers: 
Yes
Certified: 
Yes

IPC 610 E CIT Training

Network: 
Space Industry Skillnet
Duration 4 days
Number of Places 4
Subjects Taught Course Outline
• IPC training program policies
• Define the purpose, interpretation and use of IPC-A-610E
• Recognise proper handling and ESD requirements
• Identify acceptable mechanical assembly requirements
• Recognise the requirements for component installation
• Terminal connections
• Identify the requirements for soldering assemblies including Lead free assemblies
• Cleanliness requirements
• Marking requirements
• Laminate conditions requirements
• Component damage
• High voltage applications
• Discrete wiring assembly requirements
• Surface mount assembly requirements
• Training skills and responsibilities of Certified IPC Trainers
Enrolment and Start Dates Comment Now
Course Content Overview
The IPC-A-610E standard is the most widely recognised and accepted standard ever published by the IPC for the PCB assembly industry. After your trainers are certified to this specification, they will be qualified to teach and certify individuals in the IPC-A-610E standard. This training program provides comprehensive accept/defect criteria for all three classes of assembly production.

Course Objectives
Certified IPC Trainer candidates are referred by their employers to complete four days of training in the IPC-A-610E standard. After completion of this course and upon passing the written assessments, Certified IPC Trainers are qualified to train and certify personnel in a modular IPC-A-610E Certified IPC Specialist training program on the IPC standard.

Who Should Attend Certified IPC Training?
Anyone who is responsible for product quality and reliability would benefit from becoming a Certified IPC trainer. Trainers, QA, QC, engineering, supervisors or managers versed in electronic assembly make excellent candidates.

Certified IPC Trainer Benefits
This program provides Certified IPC Trainers and their companies with a valuable internationally industry-recognised credential. After completing the course, candidates will be certified through IPC and authorised to provide high quality, effective training and certification to personnel at your facility to the Certified IPC Specialist level.

Further Enquiries Catherine Lenehan
Network Manager
Tel: 090 647 6332
Mob: 087 266 9528
Fax: 090 648 9457
Email: catherine.lenehan@gltechnology.ie

Danny Gleeson
Mob: 087 244 8148

Learning Outcomes Each Certified IPC Trainer graduate receives.
What do you take away with you from the course?
• An instructor manual providing complete directions for Certified IPC Specialist training, testing and certification:
• PowerPoint slides illustrating every aspect of the IPC-A-610E series document and training information:
• The IPC-A-610E, “The Acceptability of Electronic Assemblies”
• The Certified IPC Specialist test handbooks
• IPC-A-610E Certified IPC Trainer certificate
• IPC-T-50 Terms and Definitions
Trainer Atek Training
Location of Course TBA
Course Web Page: 
http://spaceskills.wordpress.com/2012/08/01/ipc-610e-certified-ipc-trainer-course/
Available to Job Seekers: 
Yes
Certified: 
Yes

IPC-7711/7721 B CIT Training

Network: 
Space Industry Skillnet
Number of Places 4
Course Fee Please contact the Network Manager.
Enrolment and Start Dates Comment Ongoing
Course Content Overview
IPC-7711/7721B is a widely used manual consisting of industry recommended and approved procedures for rework, repair and modification of electronic assemblies. It includes guidance with regards to procedure selection for removal and resoldering of SMT and PTH components, ECO wiring, and Pad and track repair. It covers procedural requirements, tools, materials and methods for removing and replacing conformal coatings, surface mount and through-hole components. The standard also includes procedures for repairing and modifying boards and assemblies. In addition, it is now updated with additional support for lead free, BGAs and flex-print repairs.

Course Objectives
• The IPC-7711B/7721B Certified IPC Trainer program allows a member of your company to become an expert in this practical Rework and Repair standard through comprehensive training provided by a Master IPC Trainer.
• All theoretical aspects of the standard are discussed in detail and practical demonstrations are given by an experienced Instructor.
• Course participants are given an opportunity to learn new practical skills to ensure that rework and repair is done right first time. Training can be provided with Tin/Lead or Lead Free materials at your request.
• Upon completion of this course, your trainer will be qualified to train, educate & certify members of your organisation in the IPC standard, providing them with the
necessary skills, knowledge and expertise to improve the productivity, quality
and profitability of your operations.
• All course participants can avail of post course support, with advice and guidance
available at all times from a Master IPC Trainer

Further Enquiries Catherine Lenehan
Network Manager
Tel: 090 647 6332
Mob: 087 266 9528
Fax: 090 648 9457
Email: catherine.lenehan@gltechnology.ie

Danny Gleeson
Mob: 087 244 8148

Trainer Atek Training
Location of Course TBA
Course Web Page: 
http://spaceskills.wordpress.com/2012/07/31/ipc-7711b7721b-certified-ipc-trainer-course/
Available to Job Seekers: 
Yes
Certified: 
Yes

Contact Centre Management

Network: 
CCMA Ireland Skillnet
Course Content Programme Overview
The Contact Centre Management Association (CCMA) Ireland is delighted to partner with the Institute of Bankers School of Professional Finance to offer the Certificate in Contact Centre Management. This course is designed and delivered in collaboration with contact centre industry professionals and will be a valuable resource for all of our members in the Contact Centre Industry.

Course Information & Learning Outcomes
This programme brings recognition to the contact centre management profession and will promote continuous professional development of contact centre professionals.

Learner Support:
In addition to the webinars and on-line workshops, candidates will also have access to:
• Specifically written, comprehensive and user-friendly study manual
• All webinars will be recorded and will be available to access 24/7
• Entry to the examination
• Access to the online student centre (using your password (which will be sent to you following registration), including:
 Online study guide
 Individual Webinar schedule
 Webinar notes and handouts (where available)
 Pilot exam paper
 Individual examination schedule
 Secure access to your examination results

• Tutor contact through an email helpline

Further Enquiries e: training@ccma.ie
t: 01 291 1960
Learning Outcomes • Explain the role, responsibilities and importance CCM’s
• of the contact centre manager Demonstrate how CCM’s can impact current organisational priorities and relationships with stakeholders
• Illustrate how the CCM’s can act as a coach in employee development
• Describe the dynamics of teams, organisational culture and change management
• Evaluate the internal and external features of the contact centre environment
• Assess how the contact centre environment is evolving and what will be required of managers in the future.
Methods of Assessment Assessment at the end of each module—Written Essay Style

In addition, each module will also be supported by two on-line workshops, delivered during and at the end of the webinar series. The workshops will work through two case studies which will develop themes explored in the webinars, and through reading the material.

Location of Course Nationwide
Course Web Page: 
http://ccma.ie/page.php?s=training&id=241&c=
Available to Job Seekers: 
No
Certified: 
Yes
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