|Duration||5 days classroom based or 4 weeks eLearning|
|FETAC Code||6N2054: Consultative Selling|
|Course Content||Programme Overview:
The purpose of this award is to equip the learner with the knowledge,skill and competence to conduct professional sales calls using a structured consultative selling approach.
|Entry Requirements||Level 5 or equivalent qualification and/or relevant life and work experience.|
|Further Enquiries||To Register For the Programme, Please Contact:
01 291 1960
|Eligibility||Who is this Course For?
Anyone in a Sales Personnel role wishing to improve customer interaction and increase sales or anyone who wishes to gain employment in a sales role.
|Learning Outcomes||Participants who successfully complete this module will:
Examine the theories, strategies and components of a consultative sales process
Analyse customer requirements through analysis of buyer behaviour theories
Employ appropriate questioning and listening skills, in a range of consultative sales scenarios, to identify customer requirements
Formulate product or service solutions to effectively meet client needs through the use of consultative selling skills and tools
Provide solutions to customer problems, handling customer objections to buy, and close the sale
Apply sales skills and techniques in a range of customer facing situations
Exercise substantial personal autonomy in a range of sales or customer facing situations.
|Methods of Assessment||Assignment - 25%
Skills Demonstration - 75%
|Location of Course||Nationwide|
Available to Job Seekers:Yes