Diversity, Bullying & Harassment

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Network: 
Irish Franchising Skillnet
Location of Course Nationwide
Further Enquiries training@irishfranchsingskillnet.com
Entry Requirements No entry requirement necessary
Course Content • The difference between bullying, harassment, sexual harassment and inappropriate behaviour.
• Equality law – bullying, harassment and discrimination
• The attitudes, advantages and benefits associated with equal opportunities
• Personal behaviour and how it influences others.
• Personal boundaries and the response to those boundaries being crossed - physical, emotional and cognitive.
• The way to communicate effectively in the workplace,
• Conflict, different styles of interpersonal behaviour, personality types and how to take an assertive approach to personal interaction.
• Policies and procedure, available supports and assistance,
Enrolment and Start Dates Comment Running throughout 2012/13
Duration 1 day
Course Fee Price TBC
Available to Job Seekers: 
No
Certified: 
No