Course will run 16th, 17th, 23rda nd 24th October 2013 - 4 day course - enrolment any time before then.
People are the most valuable resource in every organisation and therefore the role of manager is vital. However, for supervisors in organisations today, overseeing the work-flow is not enough, instead supervisors need to inspire and develop their staff, to deal with change, to handle difficult situations, to control performance and to mentor their team. This four day programme is focused on providing all the skills required to be an excellent supervisor and improving the performance and productivity of your teams.
On completion of this programme, participants will have acquired a range of best practice management skills to ensure your success in managing others (as well as yourself).
Duration: 4 Days
WHO IS THIS COURSE FOR?
This programme is aimed at individuals who wish to:
Implement the skills of effective people management
Acquire a range of supervisory/management skills
Develop excellent communication and interpersonal skills
Successfully coach, mentor and develop your staff
Demonstrate confidence to deal with challenging situations as they arise
Build a culture of co-operation through talent management techniques
The role of the Supervisor
The traits of an effective Supervisor
Effective two way communication which will motivate and inspire staff
Barriers to effective communication
Understanding Leadership styles and values
Evaluate you management style
How to get real understanding
Effective and confident delegation
How to be an effective Coach in your organisation
Being a good motivator in your role
Managing performance and under performance
Key components of the performance planning process
Giving and receiving feedback
Key principles of problem solving
Assessment of risk
Effective Management of your time
Urgent vs. Important
Identifying time wasters
Organise you time and workload
Coveys 7 Habits of Highly Effective People
Managing in a changing environment
Understanding and fostering teamworkS
Groups vs Teams
Phases of Team development synergy
Team Roles Belbin Questionnaire
Effective Team building
Managing through teams empowering team members
Creating a cohesive working team atmosphere
Places are limited and allocated on first-come first served basis. Free places are available for those who are unemployed (Please enquire about eligibility criteria).