ISO 9001- 2008

What is ISO 9001?
ISO 9001 is the internationally recognised standard for the quality management of businesses. It applies to the processes that create and control the products and services an organisation supplies. It prescribes systematic control of activities to ensure that the needs and expectations of customers are met. It is designed and intended to apply to virtually any product or service, made by any process anywhere in the world.

Why obtain certification to ISO 9001?
Registration to ISO 9001 by an accredited certification body shows committed to quality, customers, and a willingness to work towards improving efficiency. It demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit.

An ISO 9001 certificate enhances company image in the eyes of customers, employees and shareholders alike. It also gives a competitive edge to an organisation's marketing.

How do you start to implement ISO 9001? What is involved?
Identify the requirements of ISO 9001 and how they apply to the business involved.
Establish quality objectives and how they fit in to the operation of the business.
Produce a documented quality policy indicating how these requirements are satisfied.
Communicate them throughout the organisation.
Evaluate the quality policy, its stated objectives and then prioritise requirements to ensure they are met.
Identify the boundaries of the management system and produce documented procedures as required.
Ensure these procedures are suitable and adhered to.
Once developed, internal audits are needed to ensure the system carries on working

Who Should Attend
This course is designed for Senior Management, Quality Managers, Quality Engineers, QA and Regulatory personnel working on QMS’s in industry.