Supervisory Management

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Network: 
CCMA Ireland Skillnet
Methods of Assessment Skills Demonstration - 60%
Portfolio / Collection of Work - 40%
Learning Outcomes Learners who successfully complete this module will:
• Summarise the duties and responsibilities of a supervisory manager, to include reference to relevant policies and services in the chosen vocational or work environment
• Evaluate up-to-date industry standards, guidelines and recommended practices that affect the work environment, to include the purpose and methods of supervision, the staff code of conduct,advantages and disadvantages of in-house and contract staff, and of membership of professional or trade associations, trade unions and/or a works committee
• Describe the precautions necessary to safeguard information and/or records
• Describe key steps required to recruit staff, to include pre-planning, methods to source and screen staff, use of an application form to shortlist candidates, and the benefits of a chosen approach
• Analyse the risks for which adequate insurance cover is recommended
• Draft a range of procedures for work-related activities, to include lines of communication with clients,colleagues and other relevant parties, procedures for maintaining effective standards of service,criteria for staff recruitment, criteria for supervisory procedures
• Devise a system for maintaining work-related records, to include operational records, a work roster for operational staff, and a maintenance schedule for equipment and vehicles
• Prepare a departmental budget, to include details of planned spending under a number of headings and of contingency spending
• Train staff, drawing on up-to-date industry standards in training using appropriate aids and supporting material, and assessing the suitability of individuals during the training session
• Carry out staff evaluations to include achievement of objectives, feedback on performance, and identification of opportunities for personal development.
Further Enquiries To Register For the Programme, Please Contact:
training@ccma.ie
01 291 1960
Course Content Programme Overview
The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to work in a range of industry sectors independently in a supervisory capacity.
FETAC Code L32199: Supervisory Management
Duration Classroom (5 Days) or eLearning
Available to Job Seekers: 
Yes
Certified: 
Yes