CCMA Ireland Skillnet

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First Name: 
Sinead
Surname: 
Ni Mhaoille
Address: 
Paramount Court
Corrig Road
Sandyford Industrial Estate
Dublin 18, Co. Dublin
Phone: 
01 291 1960
Fax: 
01 293 8957
Email: 

training@ccma.ie

Website: 
www.ccma.ie
Course Qualification Location
Broadband Service Skills FETAC Component Certificate (Level 6 NFQ) Sandyford
Business Management Development e-Learning FETAC Component Certificate (Level 6 NFQ) Sandyford
Certification Support & FETAC Assessors Program Sandyford
Coaching FETAC Component Certificate (Level 6 NFQ) Sandyford
Conflict Management Sandyford
Consultative Selling FETAC Component Certificate (Level 6 NFQ) Sandyford
Contact Centre Management Certificate Sandyford
Customer Care - Technical & Customer Service, e-Learning FETAC Component Certificate (Level 5 NFQ) Sandyford
Customer Promises & NPS Uplift Training Sandyford
Customer Retention, Up-sales & Service Improvement programmes Sandyford
Customer Service FETAC Component Certificate (Level 5 NFQ) Sandyford
Customer Service FETAC Component Certificate (Level 6 NFQ) Sandyford
Customer Service & Telephone Complaint Handling Sandyford
Effective Outbound Telephone Sales Techniques Sandyford
Front Line Technical Support Skills Sandyford
Leading Cultural Change Sandyford
Managing People Sandyford
Project Management FETAC Component Certificate (Level 6 NFQ) Sandyford
Sales through Service Sandyford
Start Your Own Business FETAC Component Certificate (Level 5 NFQ) Sandyford
Strategic Contact Centre Management Sandyford
Supervisory Management FETAC Component Certificate (Level 6 NFQ) Sandyford
Train The Trainer FETAC Component Certificate (Level 6 NFQ) Sandyford